Carrole Anne Marie Guntley’s thirty-one year professional career has been spent entirely in tourism, working in key areas such as the hotel sector, Jamaica's National Tourism Organization (NTO) and the airline industry.

Ms. Guntley started her tourism career at the Jamaica Pegasus Hotel as Executive Sales Manager in 1976.  After two years, she assumed the key post of Director of Sales at the Rose Hall Inter-Continental Hotel & Country Club.
She was later employed by the Jamaica Tourist Board, Where she swiftly  ascended from Special Assistant to the Director of To       urism in 1983- 1984 to Acting Director for a few months, before being appointed to the top position at the Jamaica Tourist Board as Director of Tourism in 1984.  For her two years of service (1990-1992) as European Marketing Manager at the Caribbean Tourism Organization (CTO), based in London, UK, she was honoured, in 1992, by the organization for her contribution in developing and implementing marketing and related programmes for the European Chapters of CTO.   

She joined BWIA West Indies Airways in 1992 and served as Area Manager.  Her tenure at BWIA ended in 1999, when she was appointed Director General in the then Ministry of Tourism and Sport, now the Ministry of Tourism, Entertainment & Culture where she continues to steer the tourism industry and guide policy development and implementation for Jamaica. After Twenty-Eight years in the industry, Ms. Guntley read for and was awarded a Master’s Degree with Distinction in Hospitality and Tourism Management in 2004, from the Revans University.